Is COVID 19-Coronavirus Causing you Anxiety or Stress?

Understanding your anxiety and how to manage it

We are in uncharted waters – we have never experienced anything like the Coronavirus and the impact it is having globally. There are no geographical or class boundaries. This invisible virus has travelled to 199 countries since the first diagnosis on December 31st.

The virus poses an obvious, immediate threat to our physical wellbeing and has influenced our freedom of movement, socializing and ability to work. However, its emotional impact is hidden with uncertainty, insecurity, vulnerability and isolation, affecting our mental health.

Understanding our mental health is the first step in managing it. Developing a resilient and positive mindset is essential in coping with the challenges ahead. A model developed in the 1960s by Elisabeth Kubler-Ross, The Change Curve, has been widely utilised as a method of helping us understand our reactions to significant change. It’s a useful model and reflects the emotions and behaviours that are being witnessed in our response to the Coronavirus.

The model outlines our emotional journey in 3 stages.

Stage 1 – Shock and Denial

Shock was the first reaction to hearing about the impact of the Coronavirus. In this phase we seek more guidance and reassurance as we process the enormity of the situation. The shock is often due to lack of information and fear of the unknown.

After the initial shock has passed, it is common for us to experience denial. At this point we tend to focus on the past. Everything was OK as it was, why does there need to be a change?  During this denial phase there is a disbelief that the virus will impact on us.  Donald Trump provided a classic example of this when he said “It will go away. Just stay calm. It will go away” yet America is about to become the new epicentre of the virus.

To overcome the denial phase communication is key to keeping us informed on the progress of the virus, how it will affect us and what measures we can take to limit the damage.

 Stage 2 –Anger and Depression

After shock and denial, anger is often the next stage. A scapegoat is commonly found, such as Donald Trump again, referring to the coronavirus as the Chinese virus and reports of the Chinese being abused on public transport.  Focusing the blame on a scapegoat allows a continuation of the denial; providing an alternate focus for the fears and anxieties the potential impact is causing.

Common feelings at this stage include suspicion, scepticism and frustration. This is reflected in societies initial reluctance to follow guidance, and the government stepping in with legislation.

The lowest point of the curve comes when the anger begins to wear off and the realisation that the change is genuine strikes home. The enormity of financial implications, change in lifestyle and impact on our health become a reality.  It is common for morale to be low and anxiety levels to peak at this point. Feelings during this stage can be hard to express, and depression is possible as the impact of what has been lost is acknowledged. This period can be compounded by social isolation as more people start to develop the symptoms of Coronavirus. The focus is on problems as people become overwhelmed by its impact and the uncertainty of the future. These reactions are a normal emotional response to the changes we’re experiencing. Understanding why you are feeling like this, helps to develop a more stable platform to move into the final stage.

 Stage 3 –Acceptance and Integration

After anger, depression and anxiety a more optimistic and enthusiastic mood begins to emerge. We start to accept that change is inevitable and begin to work with the changes rather than against them. A newfound optimism of hope and acceptance emerges, as we focus on new opportunities and relief that we’re finally coming through it. We look to the future and have a sense that real progress can now be made. By the time we reach this stage, the changed situation has firmly replaced the original and becomes the new reality. Communication remains key as regular progress reports and positive feedback help to embed the more positive mood. However, it is not uncommon for there to be a return to an earlier stage if the level of support suddenly drops.

As individuals we all react differently to change and not all of us will experience every phase. Some people may spend a lot of time in stages 1 and 2, whilst others, who are more accustomed to change, may move swiftly into stage 3. Although it is generally acknowledged that moving from stage 1 through stage 2 and finally to stage 3 is most common, there is no right or wrong sequence.

For those more prone to anxiety and depression the challenge is to make sure you don’t get stuck in either Phase 1 or Phase 2. These are the phases where you can become overwhelmed by the enormity of the events. Self-isolation exacerbates this.  An inner motivation is required to move into Phase 3, with a focus on creating a positive mindset and a strategy to take control of your life.

There are some simple steps to improve your anxiety and shift your mindset away from stress and anxiety.

Six Steps to improving your anxiety.

  1. Understand your anxiety. The symptoms of anxiety are unique to each of us and it is important to recognise yours.
    • What triggers your anxiety? Be aware of those triggers so that you can avoid them.
    • What are your symptoms of anxiety? What do you notice first? How does it develop? Be aware of those first symptoms.
    • When you feel your anxiety developing use deep breathing and relaxation to calm your mind, reassure yourself that it’s ok you’ve got this covered, you’re going to be fine and change your focus away from the trigger.
  2. Manage your negative thoughts, don’t let them dominate and overwhelm you. That inner voice can create doubt, uncertainty and increase anxiety.
    • Be calm. Whilst you can’t eliminate your inner voice you can manage it. Be objective and logical so you have a clear mind to deal with the challenges ahead.
    • Talk positively to yourself. Tell yourself you can do this, back yourself.
    • Remember not everything has been cancelled: we still have friends, family, music, laughter and hope to name a few. Enjoy and celebrate the here and now.
  3. Set Goals. Goals give you focus; they motivate and create clear direction to fulfil your aspirations. By creating goals that are truly aligned with your sense of self and purpose, skills and behaviours, you develop a positive mindset promoting an inner harmony and sense of fulfilment.
    • Own your goals, they belong to you. The goal becomes meaningless if someone else gives them to you.
    • Prioritise and write down your goals to give you clarity and commitment.
    • Make your goal really come to life. Visualize it and anchor it by immersing yourself in your feelings of success.
    • How will you know when you’ve achieved it? Put yourself in that moment and imagine how you feel.
    • Write down an action plan to achieve each goal.
    • Use props such as photos on the fridge, your laptop and phone screen saver to subliminally reinforce your goal.
    • Imagine how good you will feel when you achieve your goal that you have emotionally invested in and earmarked as important to you.
  4. Regain control. Feeling out of control enhances stress and anxiety. By taking steps to regain control, you will start to feel empowered and more positive.
    • Control those things which are within your circle of influence.
    • Prioritise what you’d like to achieve.
    • Structure each day with a sense of purpose.
    • Build in actions that deliver or contribute to your goals.
    • Reduce time spent focussing on uncertainties out of your control. Don’t let them be constantly in your thoughts.
    • Put your anxieties in a metaphorical drawer and set a limited time aside each day to consider them. Be careful to close the draw again afterwards and focus on what you have achieved and your next step forward.
    • Allocate time to helping and supporting others in your circle. This is proven to be beneficial for your mental health. It improves your mood, creates a positive focus and enhances your wellbeing.
    • Make a timetable to create daily structure, having ordered your priorities, as well as giving yourself things to look forward to.
  5. Stay connected with friends, family, colleagues and community.
    • Create a community and share experiences, show empathy, ask for advice, be a good listener.
    • Perhaps make a point of contacting someone you haven’t spoken to for 6 months or living alone to see how they are or catch up.
    • We are all in this together and shared experiences will reduce isolation and add to a collective feeling of coming out the other side.
  6. Manage your wellbeing.
    • Exercise makes us feel good. It also reduces the level of cortisol and adrenalin in our body, both of which cause stress.
    • Calm your anxious mind.  Anxiety impacts on your physiology and increases your heart rate, breathing and muscle tension, to name a few.  By focusing on techniques such as yoga, mindfulness, deep breathing and relaxation you can relax your body and reduce those stress levels.
    • Be innovative and use your community of friends/family/colleagues to create supportive environments and share experiences: you are not alone, and others will have similar feelings to you.

Coronavirus is affecting us all and our mental health is not immune.  Understanding your anxiety, how it manifests itself and what you can do to manage it, will help you regain control. Taking these positive steps will help you safeguard your mental health in these challenging times.  Now that you’re ready for 1:1 support to enable you to manage your anxiety please text or call on 07593 939367 and let’s see how we can create a more positive future.

Find out more……..

From stressed and anxious to calm and confident. Create a whole new world of opportunities!


Reflections from our happy, confident and empowered Ski With Confidence clients.

The focus of our Ski With Confidence Courses is to free you from anxiety and stress on the slopes.  These courses are all about falling in love with skiing, whatever your level.  We are delighted that our second season of Ski With Confidence Courses is having such a positive impact. All our clients have fallen in love with skiing and experienced that amazing feeling of moving from anxious to confident.

Creating the right environment is  a great starting point. Being in a fabulous Italian resort, staying in gorgeous accommodation with a spa to hand, and enjoying delicious food with like-minded skiers – what is there not to like? We work with Ski 2 Ltd who take all the strain and ensure we have private transfers, a personal ski instructor and a great experience.  All you need to focus on is creating those positive ski experiences and having a great time.

“Fun, friendly, welcoming, relaxed, non-judgemental ethos and approach. Great foundation to build my future skiing experience. Champoluc is a fantastic ski area for people trying to gain confidence.” Julie

With years of ski holidays ahead, our clients were feeling caught between sharing those precious times but dreading it.  They had butterflies in their stomachs when they skied,  were worried about injuries and feeling out of control. They’d all had lessons and were familiar with the concept of how to ski – that wasn’t the problem here. Their challenge was to manage that fear factor which was holding them back.

Our Ski With Confidence package provides 1:1 Ski With Confidence coaching in the UK prior to heading out to Champoluc, to enable our clients to overcome their fear and anxiety and replace it with calm and confidence. These coaching sessions are an essential part of the process. It takes time and focus to shift that mindset from anxiety to calm and confidence. The coaching is continued in resort to develop that positive mindset and put their new found skills into action.


“The coaching sessions were so useful for many areas of my life and I gained some valuable insights” Wendy

“The four “mindset-coaching” sessions on FaceTime prior to the start of the holiday, and the tools and coping strategies you gave me to reduce my anxiety were an excellent preparation and really helped to put me in a positive frame of mind prior to actually hitting the slopes.  It felt great to be actually excited about going skiing instead of being full of fear and dread!” Avelyn

On arrival in Champoluc, we enjoyed the fantastic hospitality of the Hotel Relais des Glaciers and La Rouja and the expert instruction from our talented Ski 2 instructors, who understand the focus on confidence building.

“Kieran, our instructor, was fantastic. Patient, kind and wise beyond his years. The team coaching each morning was a great way of motivating and building on my confidence.” Nicola

Sharing the experience with a group of like-minded clients on the same journey created great team support.

Wonderful group of people, I felt we supported each other and haven’t laughed so much in agesWendy

Our priority is to ensure you overcome your stress and anxiety to release yourself from those fears and feel liberated, whatever your level. Imagine how fabulous you’d feel if you looked forward to each day.

I thought ProAbility and Ski 2 put on a really valuable, and enjoyable experience. I am super excited for my next ski holiday.” Roisin

 Thank you so much for helping to create so many happy skiing memories and so much positivity for the future.” Wendy


“Excited to put my new found skills and anxiety free approach into practice on our next family holiday.” Julie

“The whole experience has increased my confidence and taken me from being anxious and fearful about skiing to genuinely looking forward to my next trip.  This is a breakthrough!” Avelyn

Imagine how proud and empowered you’d feel if this was your feedback from the course……what a great feeling to have finally overcome your stress and anxiety.

The added bonus is that you can take these self-development skills and use them across your life so you have a real sense of purpose, great goals and can step up to be the confident person you need to be in the moment. Just imagine how great that would feel.

Our Ski With Confidence Coaching Courses will take you on that journey to create confidence, resilience and to be empowered.

 Together we can create a great skiing experience!


Are you an anxious skier?… Heed the Doctor’s Advice

Julia Brookes, the renowned journalist and Travel Doctor of the Saturday Times, recommends our Ski With Confidence Coaching Courses. Following last year’s success we are delighted to be able to offer a comprehensive programme of courses in the UK and Italy.

Great friends, gorgeous location, amazing scenery, fab apres, log fires – what is there not to like! If your answer is the skiing then it’s time to invest in your mindset.  Imagine how proud you’d feel to overcome your fear and be the skier you’d love to be – feeling relaxed on the slopes, laughing your way down the mountain, soaking up the cool mountain air. That would be incredible wouldn’t it?  How great to be able to look forward to all those future experiences with a smile in your heart?

We have the perfect solution with our bespoke Ski With Confidence Coaching Courses to shift your mindset away from anxiety,so you can fall in love with skiing, whatever your level.

For more details click here



Looking forward to your skiing holiday?

Bags packed and all ready to go but feeling a little anxious? Skiing can be the most exhilarating and terrifying sport.  There’s the pull of the beautiful mountains and the great apres  to be balanced against the fear of being out of control, hurting yourself and being left behind. At ProAbility we’re completely with you and understand that anxiety can take over and ruin our enjoyment. We’re running Ski Confidence Coaching Courses to help you manage that anxiety and fall in love with skiing. In the meantime, here are a few top tips to help ease you into your holiday and ensure you have a great time.

  • Check ahead on the weather to ensure you have the right clothes with you – wind chill can be freezing!
  • If you’re in a party of skiers where you feel like everyone is way better, peel off and have lessons in the mornings so you can meet for lunch.  That way you ski with people of a similar level and still get to enjoy time on the slopes with friends.
  • Remember most of us only ski 1 week a year – it’s a journey – they say it takes 10,000 hours to be an expert so don’t be hard on yourself.
  • If you feel the anxiety rising on the slopes.  Stop at the side of the run, take a moment admire the view and take in the mountain air.  Try a few deep breathing exercises and you’ll soon start to feel calmer.
  • Remember you don’t have to be an expert to enjoy skiing.  Relax into it and build your confidence on the easier runs and soak up the views – it beats being at work!

Have a great time, enjoy those team experiences and of course …. the apres!

Let’s go skiing!  Friday’s top tips to ensure you have a great skiing holiday.

mountain view

It’s snowing in the Alps and a great start to the season!  If you’d love to go but are feeling a bit anxious then follow our top tips to ensure you create a great environment for yourself.

  • Choose a resort with a good snow record, there’s nothing worse than battling with ice or slushy snow.Aim for somewhere with a wide variety runs, so you always have choices on the type of run you take.
  • Make sure you ski in a mixed ability group. There’s nothing worse than always being last and just as you pause for breath, everyone shoots off down the slope.
  • Choose the right kit – so often a pair of skis and boots are thrust into your hand in the ski hire shop and we just crack on. Take time to talk to them about the type of skiing you do – if you get skis tailored to your ability, they’ll be much more forgiving on the
  • Look good, feel gorgeous. Wear the right clothes – not only a great fit and weatherproof but also make you feel good. There are some great ski outfits out there in all price ranges.
  • When you’re in the resort try and stay away from the busy slopes, often heading off to an adjacent valley can make all the difference. There’s nothing more stressful than having skiers and snowboarders coming at you from all directions.
  • If you’d like to develop your technique but find ski groups intimidating think about investing in a few 1:1 instructor sessions instead, so the tuition is tailored to your needs.
  • Check out the apres ski to ensure its suits your taste, whether it’s a quiet beer or some serious partying on the slopes. It’s all out there, but not in every resort, each one has it’s own vibe. Always worth checking out as apres is an essential part of reflecting and enjoying the great moments of the day.

However, if your anxiety is more deep seated and you’re challenge is managing the psychology of your skiing – that fear factor which holds you back from relaxing into it, then ski coaching will make all the difference.

Our Ski Confidence Coaching Courses are being run in January and March 2019 in Champoluc, Italy in collaboration with the fabulous Ski 2 Ltd.  The aim is to release you from those inner fears and enable you to fall in love with skiing at whatever level. This course isn’t about technical expertise but empowering you to manage your fear of skiing and have fun on the slopes. Consider it as a gift to your family and friends… a gift of those many fun shared experiences ahead of you. We’ll provide a fabulous environment with like-minded individuals, using great coaching techniques to ensure that you discover the magic of skiing.

The focus of the course will be to shift your mindset from one that associates skiing with anxiety and fear to one where you feel calm and confidant. We’ll start with four 1:1 coaching sessions in the UK so that you’ll be well prepared and practised before even putting on those skis. We’ll be using various coaching techniques to enable you to make that shift from anxiety to confidence. By the time you arrive in Champoluc, you’ll have a clear vision of your skiing goal and you’ll understand your fear and know how to manage that inner critical voice, that has been so disruptive in the past. Most importantly you’ll know how to create your positive confidant skiing persona and be looking forward to putting it into practice.

Creating the right environment to enable this transformation from nervous to confidant skier is essential which is why I’ve teamed up with Ski 2 Ltd.They have a fantastic reputation for customer service and their attention to detail is second to none. They will take care of the all the logistics, so we can focus on creating the magic of skiing.

Creating confidence on the slopes

Just wanted say a big thank you to the participants of my Ski Confidence Coaching Course in Champoluc. What an amazing 3 days.  The culmination of a series of coaching sessions, to change the mindset from anxious to calm, through to mindfulness ski coaching on the slopes was transformational.

“The mindfulness calmed my anxiety, combined with relaxation exercises, it was the first time I had been able to stop going into panic mode on the slopes”

The coaching and mindfulness enabled our participants to ski naturally, without focusing on instructions and self doubt.  Watching their skiing evolve over the 3 days was inspirational.

“I’d heard of learning through experience rather than instruction but had never put it into practice. I can’t believe how my skiing has improved”


We stayed in a  fabulous hotel with a gorgeous spa, perfect for  easing the aches at the end of the day. There’s much to be said for creating the right environment and Ski 2 went the extra mile to ensure we had a seamless stay in the resort.

“It was such fun, I loved being on the mountain and just wanted to keep skiing”

It was a great experience to share, from our series of coaching sessions during the preceding 4 weeks through to the reflective coaching in Champoluc.

I’m already looking forward to our next Ski Confidence Coaching Course in January and March 2020.  If you’d like to hear more about how you can develop your confidence on the slopes check out


Create Fresh Tracks…..

Skier arms in the airLet Skiing Take Your Confidence to New Heights.

Confidence is the rich seam running through ourselves which impacts on how we deal with challenges. It makes the difference between stepping up and forward or stepping away. Skiing epitomises how confidence effects ability: some seem to steer away from the sport in their 40’s and 50’s as they loose their confidence and fear hurting themselves on the slopes.How come many are out there living their dream whilst we’re melting away in the background?

Welcome to my skiing world – I used to spend most of my skiing holiday out of my comfort zone, with more stress and anxiety than pleasure. After years of skiing and a couple of bad injuries, I was on the verge of hanging up my skis. But I really wanted to do it. I didn’t want to miss out on those shared experiences with family and friends as they skied off into the distance leaving me at home.

My epiphany came three years ago. We were skiing with friends when one of the guys decided he didn’t fancy a particularly challenging run and decided to skip it and head off for a coffee. He didn’t sound upset, humiliated or look like he was about to burst into tears.  He was completely relaxed yet I was feeling emotional, anxious and a failure for not wanting to ski that run. We were of similar skiing ability but our mindsets were worlds apart. After a stop, pause, reflect moment, I knew I needed to change the whole way I viewed my skiing. Without anxiety and stress, I too could re-join those out there, living their dream on the slopes.  I needed to re-find my inner confidence and soak up the experience rather than anxsting over every turn and movement on the slope.

Thankfully, as an experienced coach I was able to contextualised my issues and challenge myself to overcome my deep seated fears using some great coaching techniques.  I wasn’t aiming to be an expert skier ready to throw myself down any black mogul field; I just wanted to rediscover the magic of skiing I once knew.  I’d had numerous lessons and was more than familiar with the concept of how to ski – that was not the problem here. My challenge was to manage the psychology of my skiing – that fear factor which held me back from relaxing into it and having a great day. If this sounds familiar, then join the club as you’re not alone. We are that generation with many family and friends who love their skiing. With years of ski holidays ahead, we’re caught between sharing those precious times but dreading them!  An added anxiety is should we step away and give up our skiing or step forward and overcome our challenges? I’d just like you to take moment and ….

  • Imagine creating a more compelling future for your skiing – imagine if you weren’t fearful and anxious.
  • Imagine your boldest dream – laughing your way through a day on the mountains.
  • Imagine really looking forward to your holiday and revelling in the team experience – imagine how good that would feel!
  • Imagine feeling good about saying – no – that slopes not for me thanks – I’ll take a break or a different route. How great would that feel?
  • Imagine how good it would make you feel to overcome those anxieties and feel empowered on the slopes.
  • Imagine the great impact this new found confidence would have on the rest of your life.

The great news is it can be achieved. I have done it and now love my skiing.  I love it so much that I have designed a bespoke ski coaching experience so you too can re-discover the magic of skiing. A little ironic that here I am, shouting from the roof tops, that we can do this together when I was the one quaking in my boots at the top of a run not so long ago!

In January and March 2019 I will be running the first bespoke Ski Coaching Experiences in Champoluc, Italy in collaboration with the fabulous Ski2 Ltd. My aim is to release you from those inner fears and enable you to fall in love with skiing at whatever level. This course isn’t about technical expertise but empowering you to manage your fear of skiing and have fun on the slopes. Consider it as a gift to your family and friends… a gift of those many fun shared experiences ahead of you. We’ll provide a fabulous environment with like-minded individuals, using great coaching techniques to ensure that you discover the magic of skiing.

Let me give you a taste of what to expect:

  • January 21st – 24th 2019 and March 4th – 7th 2019.
  • A fabulous Italian resort, Champoluc, in the Aosta Valley
  • Accommodation at Hotel Relais Des Glaciers,  gorgeous 4* hotel with spa and outdoor heated pool
  • The great services of Ski 2 Ltd, the leading providers of outstanding ski holidays in Champoluc.
  • Pre-course coaching sessions so you are armed with great techniques before you even arrive.
  • A group of like minded people who on the same journey with many experiences to share.
  • Our personal ski instructor to take care of all our guiding and spotting the best lunch spots.
  • Fabulous food, wine and laughter to enjoy.
  • As your personal ski coach we will be taking this journey together to overcome those anxieties and discover the magic of skiing in Champoluc.
  • We’re a small group with a maximum of 8 places.

My role is to design a great ski coaching experience to enable you to overcome your anxiety: your role is to step forward and join me to fall in love with skiing.

The cost of the Ski Coaching Experience is £1250 which includes all your coaching, airport transfers, 4* accommodation at Hotel Relais Des Glaciers, all meals, lift pass and ski instructor. To give you flexibility, flights and equipment hire are not included. If you’d like further details on the coaching or talk it through just send me an email to Louise on and we can arrange a chat. If you’d like to discuss flights, or make a booking please contact Ski 2 Ltd on 01962 713330 or email

Together we can create a great skiing future!

Was Yesterday Your Quitters Day? Are you running away from those New Year Resolutions?

If you’re on the verge of quitting…. stop….pause….reflect!


This is a great opportunity to look at your 2019 resolutions in a completely different light.  Rather than focusing on how you can achieve yours, think about how you can help someone else achieve theirs.  So rather than being hard on yourself for not exercising 4 times a week, find a friend whose training for an event and team up with them to enable them reach their goals. It’s a win win … you get fit along the way, they have a training partner and you have great shared experiences. If you’re aiming to be more successful at work but are really struggling to step up, look at how you can enable your team to perform better. Utilise their strengths and develop them and, before you know it, you’ll have all the benefits of a successful team.  In true coaching style, if you take the focus off you
thers around you. What a great way to start 2019!

Are you having a stressful day at work? Take a lesson from Maisie!

World mental health day focuses our minds on the challenges of stress, how it makes us feel and how it impacts our daily lives.  We all understand that some stress is good for us, but how much and how come some days we can deal with it and other times we feel over whelmed? The key is to challenge your stress and use it build resilience in the workplace, but that’s easier said than done.

Over the next few weeks I’m going to publish my top tips for managing your stress at work. It will help you build up a tool kit of coping strategies for managing those stressful times. There are so  many factors influencing how we process our stress; how confidant we feel, how in control, our perception of how others view us, how secure we feel in our relationships and so the list goes on.

A great starting point is to have a stop, pause, reflect moment. So often we just battle on with all our lives allowing the stress build and ambush our thoughts.  A great analogy is our new puppy, Maisie, who recently arrived in the household. She was greeted by a houseful of teenagers and an older dog, who was horrified that we thought a puppy was a good idea! All very perplexing and stressful for Maisie, who was used to living in a pen with just her brothers and sisters to play with. Suddenly, she was immersed in a whole new world and unfamiliar environment. Whenever she became over whelmed she would stop, sit and watch for a minute or so.  You could see her observing, taking it all in and deciding on her next move.  When she was ready she’d re-engage.  In the first few weeks she’d do this several times a day and as time went by she stopped doing it. Maisie was following her natural instinct to manage her stress and to great effect.  If we all took a leaf from Maisie’s book we’d be taking the first step to managing our stress.

Does sunshine impact on our confidence?

The weather in the North West has been wonderful – positively Mediterranean! I’ve really noticed the difference it has made – sunshine makes the world seem so much brighter. More importantly it brings everyone outdoors and creates a far more social environment. You can really see why connectivity is so important for our mental wellbeing. Casual conversations are so much easier when we have great British weather to talk about. It creates a sense of community. My work as a stress management coach focuses on the importance of creating connections and good communication in the workplace and it has been great to see this play out in the wider community because of the sunshine. I’ve had more casual conversations in the last few weeks of glorious sunshine than I had all winter in the depths of that freezing wet weather. Long may it last!